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Sony Life Renews Remote Consulting System

Renewal of functions and design for easier use

Sony Life Insurance Co., Ltd. (hereafter, Sony Life) has renewed the functions and design of its in-house developed system “Remote Consulting,” which specializes in consulting. announced on February 16, 2022.

Feels like a face-to-face meeting even remotely

In order to provide remote consulting with peace of mind due to the spread of the new coronavirus, Sony Life has utilized a video communication system developed in-house. Introduced and operated a remote consulting system. With the "Remote Consulting System", you can share the screen of the person in charge on the Internet and conduct remote consulting without installing any apps. All procedures can be done remotely, including This time, Sony Life's "remote consulting system" is not a general-purpose video conferencing system, but an optimized system that analyzes and optimizes the functions and usability that can be used as if it were a face-to-face meeting from the perspective of both customers and personnel. It is said that some of the functions and design have been renewed. Sony Life will continue to strive to provide high-quality services through collaboration with Sony Group companies. (Image from press release) ▼External link Sony Life press release https://www.sonylife.co.jp/ News category related to this article: Sony Life (article provided by Super Academy)

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Sony Life Renews Remote Consulting System