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How to deal with the problem that the PC shuts down even though it is sleeped

The most stressful thing about using digital devices (mainly PCs) is when you start doing what you have never done before.

Usually, that's what you don't want to do.It's a weird thing, such as taking more than 15 seconds to boot, producing strange sounds, and the apps that have been used for three months can no longer be opened.

In addition, Melissa, a Lifehacker reader, sent an email with the following complex problems.

This is a problem that I do not see much, but there is still a little hope.

I don't think you've done something that caused your computer to shut down instead of sleep.I think the problem is completely on the computer side.

How to deal with a PC that shuts down

First, open the "Settings"> "System"> "Power and Sleep" screen.Once opened, scroll a little below and click "Add power supply".

When the "Power Options" window in the control panel opens, click "Select the operation when the cover is closed" on the left sidebar.Then, the following screen should be displayed.

If it is not set to sleep with "Operation when the power button is pressed" and "operation when the cover is closed", the operation of the laptop is performed in the "battery drive" or "connect to the power supply".Let's set what to do.

This should solve this problem.

If it still doesn't solve it

How to deal ①

However, if this setting is all "sleep", the problem may be even more complicated.


   スリープしたのにPCがシャットダウンしてしまう問題への対処法

Open "Device Manager" from "Control Panel"> "Hardware and Sound" and search for "Intel Management Engine Interface" in "System Device".

When you find it, click, select "Properties" and click the "Power Management" tab.

If you uncheck "the computer turns off the device to save power", the problem may be solved.

How to deal ②

If you still don't solve it, you may need to update your driver.

Click on the "Driver" tab and update the driver if you have a newer version than you are currently using (you can see it in the driver version).

If you can't find anything, you need to go to the Intel site, download and install your driver yourself.

How to deal ③

If you still do not solve it, you can return to the driver before version 11 or completely disable "Intel Management Engine Interface".Both are in the same driver tab.


I hope that any of the above will solve the problem, but if you still have a problem that your computer is not sleeping and shut down, please let me know again.I want to find out how to solve this problem.

I want to read it together

After all, can I keep my laptop on the power supply?Is it no good?

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SCREENSHOT: Life Hacker [Japan Version] Editorial Department

Image: ShutterStock

Source: Intel

David Murphy -Lifehacker US [Original]